OVERVIEW & INDEX
- 1. ORDERS
- 1.1 Product Offering
- 1.2 Order Acceptance
- 2. PRICE / PAYMENT
- 2.1 Product Prices
- 3. SHIPPING DELAY
- 4. PAYMENT
- 5. DELIVERY
- 6. WARRANTY – LIABILITY
- 6.1 30 days Limited Warrant
- 6.2 Fumigation Certificate
- 7. LIABILITY OF USERS
- 8. MISCELLANEOUS
- 8.1 Proof
- 8.2 Severability
- 8.3 Non-Waiver
- 8.4 Title
- 8.5 Modification of the General Terms of Sale
- 8.6 Small Knocks & Bumps due to shipping
- 8.7 Handy man Services
- 8.8 Governing Law and Jurisdiction
- 8.9 Overseas Customers
TERMS AND CONDITIONS OF SALE OF GOODS AND SERVICES
Last updated: 12/04/2016
These Terms and Conditions apply to all transactions on this site and shop with Paris Home Pte Ltd. Please read them carefully and we may change these terms and conditions at any time.
Please note: that these e-mails are acknowledgements, not acceptance of your order. We will contact you within two to five working days if we are not able to fulfill the order for any reasons. Please note email correspondent between Paris Home Pte Ltd, and you is confidential and should not be shared with any third party, unless a prior agreement.
All information of the transacted business may not be shared to any third party or posted online. Payment of goods are non-refundable, however you may do an exchange of ready stock in the same or lower value of your purchase. Materials & Colour is subject to availability and may replace with another similar color. Paris Home Pte Ltd reserves the right to change the price of any product at any point of time or cancel of any sale.
The Product offering presented on the Website of Paris Home Pte Ltd is valid subject to availability.
However, we cannot guarantee that the colour you see on the Website or in the catalogues matches the product colour, as the display of the colour depends, in part, upon the browser and monitor you are using. Paris Home Pte Ltd cannot be held liable for inaccuracies of the photographs on the Website.
In addition, there may be differences between the Products shipped and those shown on the Website or in the catalogue, primarily for handcrafted Products, each of which is unique, and Products for which technical or technological modifications have been made. Orders cannot be canceled and shipments cannot be refused due to such differences, provided that they do not affect the essential features or quality of the Products.
By confirming your order, you are making a firm order. The order becomes firm for Paris Home Pte Ltd any payment of value is validated and the order is recorded. Please note that payment is required upfront for all orders prior to shipment and delivery.
The Product prices are indicated in Singapore Dollars, subject to typographical errors or modifications to sales, which will immediately be reflected in the prices.
Usually shipping cost is at 20% above the cost of the furniture. Absorbing shipping cost will depend on the quantity and the furniture you choose. Paris Home Pte Ltd will not be held responsible if shipment or customs delay.
* As part of our Customer Service and in case of shipment delays, "PH Loaning Goods Program" is available upon request.
Payment shall be made in Singapore Dollars. Failure in payment, will incur additional charge to deliver back the goods and redeliver again. 1.5% charge for every 14 days of late payment.
Before goods acceptance, you must check for damaged or missing items, defects and other non-compliances. Once the movers leave your premises, Paris Home Pte Ltd is not responsible for any damages or missing parts. Additional delivery charges may occur if Client changes the delivery date and time. Please allow 1 – 3 hours for delivery due to unforeseen circumstances.
For the claim to be valid, you must:
- Indicate the specific problems involving damaged or missing items on invoice given. General reservations such as « subject to unpacking » are insufficient.
- Please contact us at +65 63480422 and we will resolve the matter by, repair, remake within a reasonable timeline for production or handyman touch up, depending on the nature of the defects.
The Products are warranted to be free from defects in design and materials and workmanship for a period of 30 days from the date of delivery. During the warranty period, Paris Home Pte Ltd will exchange the Products (Available for sale in Singapore Only of the same value) found by us to be defective. Products exchanged shall be covered for the remainder of the warranty period. This warranty does not cover:
For the claim to be valid, you must:
- Any damage to the Product resulting from normal wear and tear, given the nature, function, composition and price ;
- Slight differences in the Products as defined in article 2.1 ;
- Products exposed to heavy duty use, specifically involving other than private use ; Any damage to the Product resulting from improper installation, storage, or assembly (non-compliance with assembly instructions), improper maintenance, misuse or use not in compliance with the technical or use specifications (non-compliance with maintenance and care instructions), modifications or repairs made by you or a third party, damage caused by other objects (heavy television placed on a unit not designed for this purpose), outside events such as accidents, shocks, fire, vandalism, water damage, natural or artificial light (discoloration) natural catastrophes or bad weather. Warranties do not cover wrongly
- assembled products that are assembled or collected by the customer.
Paris Home Pte Ltd ensures that all furniture have been fumigated and treated, you may request a copy.
Users agree that all access and use of Website www.parishomeonline.com and its content is at their own risk. Paris Home Pte Ltd shall not be held liable in any manner for failures, errors, or computer viruses affecting access to this Website, or any computer malfunctions that occur following Website access. Paris Home Pte Ltd shall not be liable in any manner for any direct, incidental, special, consequential, indirect or punitive damages arising out of access to the Website or downloading content including images, text, or video files.
By express agreement between Paris Home Pte Ltd and you, electronic mail messages shall constitute proof between the parties, as well as automatic recording systems used on the Website, specifically as to the nature and date of the order.
You may access the electronic contract entered into with Paris Home Pte Ltd, in accordance with the rules of common law. To do so, send an e-mail to the Customer Service Department containing all relevant information, specifically the order number and your details (full name and address). For disputes, both parties have to herein to the laws that abide and handled amicably. Client is advised to seek legal advice; any information said or written to damage the reputation of Paris Home Pte Ltd will be considered as defamation and will be filed for claim.
If any one of the provisions in these general terms of sale should be deemed invalid under any applicable law, the remaining provisions shall remain legal and enforceable.
The failure of either party to exercise any of its rights under these general terms of sale, whether temporary or permanent, shall not be deemed to be a waiver of such rights.
If there a difficulty interpreting between any of the titles of the articles and chapters one any of the clauses, the titles will be deemed not to exist.
Paris Home Pte Ltd reserves the right modify these general terms of sale. New versions will be indicated on the Website.
The online version on the Website at the time you place your order will supersede any other prior version.
Small Knocks and bumps are unavoidable due to shipping; Paris Home Pte Ltd will arrange for handyman service to do touch up. To ensure, please opt for Premium packing and Teak Wood which will be require special care from the Port engineers, pricing is available upon request.
Please note, to avoid miss-communication, Client is advice to co-ordinate with the handyman engaged by Paris Home Pte Ltd
The law governing the use of Website and all transactions is the Law of Singapore. Any aspects that are not covered by these Terms and Conditions is subject to Singapore Law.
Shipping can be arranged for many countries. Please contact us for a quote.
Paris Home Pte Ltd charges shipping coordination fees apart from Singapore and is not responsible for any import duties payable, but we may be able to recommend a shipper.
Please Read Carefully before Purchase
HOW DO I RETURN SOMETHING TO Paris Home Pte Ltd?
Merchandise purchased from Paris Home Pte Ltd may be returned for an exchange of another product selling in Singapore for the same value, excluding shipping and handling charges, within 1 day of receipt of the goods. You must contact Paris Home Pte Ltd to inform them that you would like to return an item. Failure to do so will result in forfeiture of your right to take advantage of our return policy. Returned merchandise must be in original condition and with photos though email to conclude.
Special Orders - (Made to Order or Custom Orders) are not covered under the return policy. These products are custom made to your specification, (color, style, finish, fabric) or are products that are specially imported for you. For the purposes of the return policy, “Made to Order” shall be construed to apply to all products.
Special Discounts - Extra discounted orders or products on sale are not covered under the return policy. This exclusion from the return policy shall also apply to any merchandise purchased or won through a third party site.
Thank you for your business.